Our Promise
Authenticity Guarantee
Every piece we sell is authentic. If any item fails a third-party authentication check, we refund the full price you paid — including shipping.
How we verify Hermès
Every Hermès bag, charm and small leather good is examined by our authentication specialists before it is listed — leather, stitching, hardware, stamps and date codes — and only pieces we are certain of reach the site.
How we verify watches and jewelry
Every watch is examined by our specialists — movement, case, dial, serial and reference numbers — before it is listed. Jewelry is checked against the maker's hallmarks and serials, and diamonds against their grading report where one exists.
Full refund if any item fails a check
If a recognised third-party authenticator (the brand itself or an accredited independent expert) finds that an item we sold is not authentic, send us their report. We take the piece back and refund 100% of the price, including shipping.
14-day returns
Separate from the guarantee, you can return any piece within 14 days of delivery for a refund, as long as it comes back unworn and complete, with its tags, accessories and packaging.
Where refunds go
For your security, every refund is paid back to the same account that made the payment — the same bank account, crypto wallet or digital wallet. We never send a refund to a different account.
Questions
Ask us for an item's certificate or extra photos before you buy — on WhatsApp, Telegram, Signal, by phone or email, or in person at our boutique on 1 Place du Casino, Monaco.